The Asia-Pacific physical card is for citizens of Australia, Japan, the Philippines, New Zealand, Thailand, Singapore, Malaysia, Cambodia, Vietnam and South Korea, and for holders of an eligible long-term or permanent residence document; the European physical card is for verified users in the EU, Switzerland, Norway, Turkey and Israel. Mainland China is not on the eligibility list for any card.
Key Profile Facts (Categorized)
Fee & Exchange Rate Structure
- Public Fee Summary
- Asia-Pacific card: $5 card fee, $1 monthly fee, 1.5% + $1 per load, 3.5% currency exchange; European physical card: 5 USD or EUR, 1% + 1 per load, no POS fee; European virtual card: 1 USD or EUR, 1% + 1 per load; global digital card: $5, 2.5% + $1 per load. Converting USDT or USDC deposits to a fiat balance costs $1 each.
- Debit / Deduction Model
- Custodial wallet plus prepaid card: crypto deposited to Volet.com is converted to a fiat or stablecoin balance, and the card is loaded from the fiat wallet; the Asia-Pacific card can only be loaded from fiat wallets
Application Eligibility & KYC
- KYC Identity Verification
- KYC required The official card pages require Volet.com account verification and address verification; document types and other steps are not listed.
- Officially supported countries and regions
- The Asia-Pacific physical card is for citizens of Australia, Japan, the Philippines, New Zealand, Thailand, Singapore, Malaysia, Cambodia, Vietnam and South Korea, and for holders of an eligible long-term or permanent residence document; the European physical card is for verified users in the EU, Switzerland, Norway, Turkey and Israel. Mainland China is not on the eligibility list for any card.
Payment Compatibility & Issuer Rails
- Card Network & Rails
- Mastercard (Asia-Pacific and global digital cards); European cards are Visa or Mastercard depending on the country
- Issuer Arrangement / Payment Rails
- Issuer not published. The card BIN is not public; this profile does not infer it.
- Apple Pay / Google Pay
- the official card pages say the Asia-Pacific and European cards cannot currently be linked to Apple Pay, Google Pay or similar mobile payments.
- Overseas AI Subscriptions
- the issuer does not say how AI-subscription merchants are charged.
Spending Rewards & Cardholder Perks
- Cashback & Reward Rules
- The official card and fee pages list no cashback or rewards programme.
This is a summary of the cited public information, not a complete list of fees or regions and not a guarantee of approval or card access.
Detailed Facts
- How crypto reaches the card
- USDT, USDC, BTC, ETH and other coins can be deposited to Volet.com; auto-converting USDT or USDC to a fiat or stablecoin balance costs $1 each. The Asia-Pacific card can only be loaded from fiat wallets. [3] [1]
- Asia-Pacific card fees and limits
- $5 card fee, $1 monthly fee, 1.5% + $1 per load, 3.5% currency exchange; daily load limit $6,500. The $22,000 limit is described as a monthly funding limit in the FAQ and as a one-time purchase limit in the fee table, which contradict each other. [1] [3]
- European card fees
- Physical card 5 USD or EUR, virtual card 1 USD or EUR, 1% + 1 per load, no POS fee; free standard delivery of the physical card takes about two to six weeks without tracking. [2] [3]
- No mobile wallets
- The official card pages state that the cards cannot currently be linked to Apple Pay, Google Pay or similar services. [1] [2]
- Operators known, issuer undisclosed
- The privacy notice and user agreement name two operators: Queensland Foreign Exchange, Inc. in Canada (MSB registration M23153297) and Second February Limitada in Costa Rica; accounts are not opened for US citizens or permanent residents. The card issuer is still undisclosed; the help centre only says "a licensed financial institution". [5]
- Loads only from inside the platform
- The Asia-Pacific card can only be loaded from Volet.com fiat wallets; money sent to the card from outside the platform is not credited and may get the card frozen. The card is valid for 3 years and ships by standard post or DHL express. [1]
Issuing, mobile wallets and AI subscriptions
- Card network listed in the comparison source
- Mastercard / Visa
- Issuer arrangement / BIN
- Issuer not published. The card BIN is not public; this profile does not infer it.
- Apple Pay
- ✖ Officially unsupported / planned for later: the official card pages say the Asia-Pacific and European cards cannot currently be linked to Apple Pay, Google Pay or similar mobile payments.
- Google Pay
- ✖ Officially unsupported / planned for later: the official card pages say the card cannot currently be linked to Google Pay.
- AI subscriptions such as ChatGPT and Claude
- — Not specified by official sources: the issuer does not say how AI-subscription merchants are charged.
Compatibility information for this card was verified on 2026-11-02 against the sources listed on the card profile; undisclosed items are marked "Not stated officially". Status symbols preserve source statements; "Not stated officially" does not mean unsupported, and community reports do not guarantee stable availability.
See the full comparison of 233 cards · Use BIN & Issuer Inspector
Mobile Apps & Privacy Compliance
Independent verification of mobile client presence, global app store availability, privacy disclosures, and account deletion / data erasure rights.Mobile Clients & Official Download Channels
- Client App
- Volet.com web account + Android app "Volet.com" (Google Play developer Softkontrast, Lda, Portugal)
- Web Portal Support
- Full Web Portal (Cards Supported) — The web account at account.volet.com supports sign-up, address verification, ordering cards under the Cards section and viewing card details (including downloadable PDF guides); there is also an Android app "Volet.com" (10K+ downloads, updated 2026-10-30), and the website says an iOS version is coming soon
- Apple App Store
- No iOS app (the website says "iOS coming soon"; searching Volet on the App Store returns only unrelated apps)
- Google Play
-
▶ Google Play Official Download ↗ All 174 storefronts (Google Play does not operate in Mainland China)
Data Compliance, Privacy Labels & Account Erasure
- Regulations & Rights
-
Explicit GDPR Compliance
There are two privacy notices: a Canadian version (controller Queensland Foreign Exchange, Inc., Canadian MSB registration M23153297, Toronto; updated 2024-06-20) and a Costa Rican version (controller Second February Limitada, San José). Both define personal data under the GDPR and list the rights to be informed, access, rectification, erasure, restriction and objection, portability, withdrawal of consent and complaint; the Canadian version also applies PIPEDA, with complaints to the Office of the Privacy Commissioner of Canada. GDPR users' data is processed only on EU servers and Canadian users' data is stored in Canada; some partners are abroad (with safeguards). KYC is handled by Sum&Substance and KYC data is passed to the card issuer. The website does not say which version applies to Asia-Pacific card users
- Official Privacy Policy
- Official Privacy Policy ↗
- Data Retention
- Kept as long as each purpose requires; AML records 5 years after account closure; the user agreement keeps transaction records for 5 years after account deletion; the help centre says a closed account is kept for up to 5 years (and can be restored on request during that time), after which personal data may be deleted automatically
- App Store Privacy Label
- —
- Google Play Data Safety
- Shared: device or other IDs; 9 categories collected; deletion can be requested; encrypted in transit
- Account Deletion Flow
-
The help centre (updated 2026-10-29) says to contact support to close the account, while the user agreement says you can close it yourself in your personal account, so the two disagree. A closed account is kept for up to 5 years and can be restored on request during that time. The privacy notice says personal data deletion can be requested by ticket in the help section or by email to the DPO; Google Play's data safety section says data deletion can be requested
Verified on 2026-11-02. App store availability and privacy disclosures are independently verified from official developer stores and privacy policies; store availability may vary dynamically by region.
Who it suits
Citizens of the ten Asia-Pacific countries, such as Malaysia, Singapore and Thailand, who want to fund with USDT, convert to USD and spend or withdraw with a physical card. Load fees, the monthly fee and 3.5% currency exchange add up, so it is a poor fit for large or frequent foreign-currency spending. [1] [3]
Risk notice
The website does not disclose the issuer or the regulated entity, and the FAQ and fee table contradict each other on limits; confirm the terms in the app and consider a small test before loading large amounts. [1] [2] [3]
Frequently asked questions
Can Malaysians apply for the Volet card?
Yes, for the Asia-Pacific physical card. Malaysia is on the official list of eligible citizenships, holders of an eligible long-term or permanent residence document can also apply, and Volet.com account and address verification come first.
Can the Volet card be topped up with USDT?
Not directly. USDT is deposited to Volet.com and converted to a fiat balance ($1 each), then the card is loaded from the fiat wallet; the Asia-Pacific card adds a 1.5% + $1 load fee.
Can it be added to Apple Pay or Google Pay?
No. The official card pages say neither the Asia-Pacific nor the European cards support them at present.
📜 Rules & Fee Changelog History
Continuous Tracking · Historical Evidence BaseCommunity posts
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